Digital Delivery Policy

1. Nature of Our Products

All Profit Alchemy products and services are digital in nature:

• Online financial calculators and analysis tools
• Web-based applications accessible through browsers
• Digital educational content and resources
• Downloadable reports and analysis (PDF/Excel formats)
• Online consultation services via video/chat
• Cloud-based data storage and processing

No physical products are sold or shipped by Profit Alchemy.

2. Digital Delivery Process

2.1 Instant Access

Upon successful payment confirmation:

• Immediate activation of your subscription
• Instant access to all subscribed tools and features
• Automated email confirmation with access details
• Dashboard updated with premium features
• No waiting period or processing time

2.2 Access Methods

• Web Browser: Access via any modern browser (Chrome, Firefox, Safari, Edge)
• Mobile Responsive: Full functionality on smartphones and tablets
• Cloud-Based: No downloads or installations required
• 24/7 Availability: Access your tools anytime, anywhere
• Multi-Device: Use on unlimited devices with single account

3. Account Activation

3.1 Activation Timeline

• Free tools: Instant access, no registration required
• Premium tools: Activated within 60 seconds of payment
• Custom solutions: Delivered as per agreed timeline
• Consultation services: Scheduled within 24-48 hours

3.2 Activation Confirmation

You will receive:

• Email confirmation with subscription details
• Invoice for your records
• Login credentials (if new account)
• Quick start guide for premium features
• Support contact information

4. Technical Requirements

4.1 Minimum System Requirements

• Internet: Stable broadband connection (minimum 1 Mbps)
• Browser: Latest version of Chrome, Firefox, Safari, or Edge
• JavaScript: Must be enabled in browser
• Cookies: Must be enabled for session management
• Screen Resolution: Minimum 1024x768 pixels

4.2 Recommended Specifications

• High-speed internet (10+ Mbps) for optimal performance
• Modern device (less than 5 years old)
• Latest browser version for security
• 1920x1080 or higher resolution for best experience

5. Digital Content Delivery

5.1 Downloadable Content

Some features allow downloads:

• PDF reports of calculations and analysis
• Excel exports of data and results
• CSV files for data portability
• Educational guides and documentation

5.2 Download Limits

• Unlimited downloads during active subscription
• Downloads remain accessible on your device
• Re-download available from account history
• No DRM restrictions on downloaded content

6. Service Availability

6.1 Uptime Commitment

• 99.9% uptime target (excluding scheduled maintenance)
• Scheduled maintenance: Sundays 2-4 AM IST
• Emergency maintenance with email notification
• Status page for real-time service updates

6.2 Geographic Availability

• Accessible worldwide via internet
• No geographic restrictions on access
• Content optimized for Indian market
• Multi-currency support for global users

7. Delivery Issues Resolution

7.1 Common Issues and Solutions

• Access not activated: Contact support within 1 hour
• Login problems: Password reset available instantly
• Feature not working: Clear cache and cookies
• Slow performance: Check internet connection
• Browser compatibility: Update to latest version

7.2 Support Response Time

• Email support: Response within 24 hours
• WhatsApp: Response within 2-4 hours (business hours)
• Critical issues: Priority response within 1 hour
• General queries: Within 24-48 hours

8. Data Backup and Recovery

• Automatic daily backups of all user data
• 30-day backup retention policy
• Disaster recovery plan in place
• Data export option for personal backup
• Cloud redundancy across multiple servers

9. License and Usage Rights

9.1 License Grant

Upon subscription, you receive:

• Non-exclusive, non-transferable license
• Personal use rights for subscribed services
• Access for the duration of subscription
• Single user account (no sharing allowed)

9.2 Prohibited Uses

• Reselling or redistributing access
• Sharing login credentials
• Commercial use without business license
• Automated access or scraping
• Reverse engineering algorithms

10. Updates and Maintenance

• Regular feature updates at no extra cost
• Security patches applied automatically
• New tools added to premium subscriptions
• Performance improvements ongoing
• Email notifications for major updates

11. Contact for Delivery Support

For any digital delivery or access issues:

• Email: profitalchemyofficial@gmail.com
• WhatsApp: +91 9998852629
• Support Hours: 9 AM - 9 PM IST
• Response Commitment: Within 24 hours