Your Privacy Matters: At Profit Alchemy, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
1.1 Information You Provide
- Account registration details (name, email, phone number)
- Payment information for premium subscriptions (processed securely through Razorpay)
- Communications when you contact us for support
- Feedback, testimonials, and survey responses
- Calculator inputs and saved calculations (stored locally on your device)
1.2 Information Automatically Collected
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, features used, time spent)
- IP address and approximate geographic location
- Cookies and similar tracking technologies
- Analytics data through Google Analytics and similar services
1.3 Information from Third Parties
- Payment verification from Razorpay
- Social media profiles (if you connect accounts)
- Publicly available information for verification purposes
2. How We Use Your Information
We use collected information for the following purposes:
- Provide, maintain, and improve our financial tools and calculators
- Process subscriptions and payments
- Send transaction confirmations and service updates
- Respond to customer support requests
- Personalize user experience and tool recommendations
- Analyze usage patterns to improve our services
- Detect and prevent fraud, abuse, or security threats
- Comply with legal obligations and regulatory requirements
- Send marketing communications (with your consent)
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data only in these circumstances:
- Service Providers: With trusted third parties who assist in operating our platform (e.g., Razorpay for payments)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Protection of Rights: To protect our rights, property, or safety, and that of our users
- Aggregated Data: Non-identifiable aggregated data for research or marketing
- With Your Consent: When you explicitly agree to specific sharing
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmissions
- Secure servers with regular security audits
- Limited access to personal data on a need-to-know basis
- Regular security training for our team
- PCI DSS compliance for payment processing through Razorpay
- Regular backups and disaster recovery procedures
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Retained while your account is active
- Transaction records: 7 years for tax and legal compliance
- Marketing data: Until you unsubscribe or withdraw consent
- Analytics data: 26 months
- Support communications: 3 years
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Request limited processing of your data
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, contact us at profitalchemyofficial@gmail.com
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Authenticate users and prevent fraud
- Analyze site traffic and usage patterns
- Deliver personalized content and advertisements
You can control cookies through your browser settings. Disabling cookies may limit functionality.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will promptly delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Updates to This Policy
We may update this privacy policy periodically. We will notify you of material changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance.
12. Contact Information
For questions about this privacy policy or our data practices, contact us:
- Email: profitalchemyofficial@gmail.com
- Phone/WhatsApp: +91 9998852629
- Address: Gujarat, India
Data Protection Officer: For privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer at profitalchemyofficial@gmail.com